Facilitation

Third-party facilitation improves team participation and engagement

A trusted, objective facilitator is an essential asset when you’re embarking on mission-critical organizational projects like strategic planning, change management, or team building.

Preiser Consultants specializes in facilitating small and large group events using many of the same, evidence-based effective strategies and propriety approaches employed in our coaching sessions. Benefits of a well-facilitated event include increased engagement, improved collaboration, and greater team alignment.

Strategic Integrated Operational Plan (SIOP)

Preiser Consultants employs a comprehensive, 5-step process to help leaders and their teams overcome challenges and reach their highest potential, outcome, service level, and state of wellbeing.

  1. Discovery–Assessment methods are used to conduct an organizational needs assessment. Examples of the types of instruments and processes used include 360° multi-rater surveys, organizational climate surveys, personal interviews, and focus groups.
  2. Assessment–Findings from the Discovery inform a root cause analysis. This helps identify whether an active organizational crisis, chronic process obstacles, dysfunctional behaviors or, possibly other causes may be preventing desired outcomes.
  3. Planning–Interventions are developed to address the crisis, obstacles, or sources of dysfunction by applying appropriate resources, developing skills, providing tools, resolving conflicts, and/or facilitating necessary process or cultural changes.
  4. Execution–Facilitated development of a Strategic Integrated Operational Plan (SIOP) results in a process that features a dashboard feedback mechanism which provides agreed-upon meaningful metrics for the team. Goals of the SIOP include:
    • All team members are actively involved and heard
    • Achieve clarity of purpose
    • Achieve buy-in
    • Achieve trust, accountability, and commitment to the process
  5. Monitoring–Ongoing adjustments and improvements are made as needed while coaching and appropriate skill building towards successful achievement of meaningful objectives occur simultaneously.

Achieving buy-in, trust, and commitment from a large group or an entire organization is a tall order. For this reason alone, it’s not uncommon for teams to feel some trepidation at the notion of engaging in the SIOP process. It’s important to remember, however, that achieving 100% harmony is not essential to achieving buy-in, trust, and commitment to the process.

The goal is not to alleviate all conflict, but to put some parameters around it. Healthy conflict can be a good thing that can give rise to innovation, solutions, and broadened points of view. In fact, sometimes it is only after an individual feels truly heard—particularly thorough passionate conflict or argument—that commitment and engagement happens.

If you’re interested in learning more about the advantages of using an expert facilitator in these or other situations, please contact Preiser Consultants for a no obligation consultation.

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